We Asked, You Said, We Did!
In order to ensure that the service continues to meet the needs of local people we invite your views to help us improve our services.
In addition our funders also require learners to have a voice and for New Directions to show that customer opinions have been sought and acted upon.
Finally Ofsted who ensure we are meeting quality standards also want to ensure learners are consulted and have an impact on decisions made within the service.
In order to clarify what each survey is for, how it is used and when it runs New Directions has compiled the table below with concise details.